Follow Us:

About Us

About Us

 

Thanks for choosing Roller Coater.  We are a painting company headquartered in Calgary specializing in RESIDENTIAL and COMMERCIAL painting. Our company's mandate is to ensure that we leave every site to the client's satisfaction and on budget.  Each year, we successfully complete over 500 projects that include (but are not limited to,) interior and exterior, residential and commercial projects within Calgary and surrounding areas. What we believe differentiates us from other Painting Contractors in Calgary is our four pillar business model. These are:

1.  A company is only as good as the people operating it.

All of our contractors have been trained (and are expected) to meet a minimum standard of proficiency in:  

  • Customer Engagement - Interrupt life as little as possible while on site.  Answer questions in non-technical and understandable language.
  • Deliverability - Deliver a project on the committed day.  Communicate challenges.  Ensure touch ups and modifications are made at the customer's earliest convenience.
  • Proficiency - All of Roller Coater painter's are required to apply with a minimum level of "service hours."  Once they are hired, the quality of their delivered work is benchmarked (and corrected if necessary) to ensure a consistent standard.    

2.  We will NOT over promise or under bid to win projects.

We want your business.  We want to earn it with knowledge and the feedback you need to plan your project well.  Nobody likes unpleasant surprises (like a big bill.)  Our estimators have been trained to balance competitive rates with an appropriate budget.  When you are commissioning a project, everyone wants the work and will promise you the world for your commitment.  In exchange, you will likely experience deficiencies in human and material quality that will become more and more apparent as time progresses.  We want to leave your property in a better state.  No shortcuts.  No surprises.

3.  Responsiveness is key

Ever had a contractor stop answering their phone before your job was done?  If a job got too complex or something better comes along, you may find yourself back burned or holding the bag.  We're in the business of improving your life.  Not complicating it.  Take comfort in our commitment to always respond within a reasonable amount of time and complete one project before moving to the next.   

4.  Correct and Continue

Every year we allot a certain percentage of our budget to customer satisfaction surveys and environmental scans.  We want to know how we did and always integrate feedback into our customer experience model.  We want to be known as the most considerate, competent, responsive and a reliable painting company in Calgary.  By requesting constant feedback, we improve our chances of getting the necessary feedback to moving toward this objective.  

Here's eight reasons why you should choose Roller Coater as your Residential and Commercial Painting Contractor in Calgary:

  1. We strive to provide a consistent level of quality and service to our interior and exterior painting clients.   

  2. We are accountable.  All of our journeyman painters and equivalent are licensed and insured.  

  3. We're scalable.  In order to seamlessly service our commercial painting clients in Calgary while still devoting the appropriate level of attention to our interior and exterior residential painting projects, we have large and small teams trained to minimize interruption and produce timely results on simultaneous projects.

  4. The contractor assigned to your residential or painting job is highly experienced in your specific case type.  That means that although a contractor specializing in residential painting may have commercial experience, their core competency lies in residential painting. 

  5. We offer a two year limited warranty on all work undertaken by our painters. Our contracts are transparent, clearly worded with the intent of mitigating any surprises.  

  6. We are a performance based organization.  All work is invoiced on completion.  

  7. We are a locally owned (Calgary) and operated professional painting company with no affiliation to student companies or national franchises.  We pride ourselves on being transparent and dynamic without the burden of bureaucracy or inefficiencies.  

  8. Our painters PAINT for a living.  We do not employ "general trades" that work for supplemental income.  We have the right people to do the right job.

As your painting company we commit to:

  1. Stand beside you by standing behind our products.
  2. Respecting your space by maintaining cleanliness and housekeeping.
  3. Price fairly and stay within budgets.
  4. Use the correct products and top quality paints.
  5. Maintain clear lines of communication.
  6. Ultimate professionalism at all times.
  7. Smile :-)

 

Call us for a free consultation today.  403-305-1397 

Refresh your living or work space with a new look! Please contact us for a free estimate.

Working with Roller Coater is an absolute walk in the park.  We went from planning to execution to completion on time, on budget and without any hiccups.

Working with Roller Coater is an absolute walk in the park.  We went from planning to execution to completion on time, on budget and without any hiccups.

George T. - Calgary

The biggest thing is that they won my trust.  They treated my money like it was theirs and treated my home the same way they would have treated their own.  Thanks Ryan!

The biggest thing is that they won my trust.  They treated my money like it was theirs and treated my home the same way they would have treated their own.  Thanks Ryan!

James M. - Calgary

Ryan is an absolute pleasure to work with.  He has built a fantastic model for people like me who own 10 rental properties and have no time to manage or maintain them.  Ryan's team renovated 8 of my ten to show identical so that inventory and maintenance is scalable, concise and requires… Read More

Ryan is an absolute pleasure to work with.  He has built a fantastic model for people like me who own 10 rental properties and have no time to manage or maintain them. . . . Read More

Contact Us

Questions? Comments? Call us today at 403.305.1397 or fill out the form below:

Have Questions? Call Us Today At

403.305.1397

TopServicesBlogContact
TopServicesBlogContact